Cleaning

The fire started in the high school boy’s restroom and burned plastic partitions that released thick, black smoke through the vents and hallways. Just one of the many facets of the job required the contents pros to empty all the lockers, then label and move the contents to their warehouse where all items were cleaned, […]

In an earlier edition of Contents Solutions, we described a method that your clients could use to buy some time for wet photographs by freezing them until the contents pros could apply special techniques to restore them. As it happens, Harvard University used that very method to save a massive collection of special books in […]

If you are one of our constant readers, you may recall the story about the fellow who was so rich that he bought an Irish pub, and an ornate ceiling he had seen in a movie, then had them pu in the entryway of his home But after a fire (and flood from firefighter’s hoses) […]

In a recent edition of C&R Magazine, Paul Donald reported having seen a video taken on a water damage job. “I recently spoke with an adjuster who was reviewing a file where the lead tech included a 2-minute scope video of a water loss. His reaction was, ‘This mitigation scope video is a game changer […]

The contents pros knew this was going to be a big job – smoke and soot damage throughout a 60,000 square-foot manufacturing facility. Plus, another 9000 square-feet of offices to be cleaned and deodorized. The team arrived while firefighters were still putting out the flames, and the restoration manager sat down with the large loss […]

The Society for Healthcare Epidemiology of America recently published an article which reported that in hospital studies, even after meticulous cleaning, surfaces at various patients’ bedsides became re- contaminated within hours of disinfection. Hard surfaces such as the bed handrails and the call buttons were tested and found to have contamination in as little as […]

When asked what she does about bathroom facilities on a contents job. Consultant Barb Jackson CR said, “We ask the homeowner for permission to use one of his (her) bathrooms. We clean it, then stock it with toilet paper, paper towels, liquid soap, etc.  “Each night, we clean it again so the family has a […]

There is an article nestled in the archives of Property Casualty 360 (the magazine for insurance professionals), that says in part,“…if pack-outs are handled correctly, they can save insurers millions and allow the insured to keep a much higher proportion of their property… “ One winner of the RIA’s Golden Quill award adds, “Trained contents […]

If you think “crisis” stories like the ones above, are a little far-fetched, have a look at this web address: https://notalwaysright.com/control-yourself-and-your-kids/253835/ The article there, entitled “Control Yourself! And Your Kids!” is from a solar panel contractor (not contents specialists), but is indicative of the sort of clients that adjusters, agents, and contents pros sometimes encounter. […]

Have you ever wondered why contents teams are so highly prized by adjusters, agents and even other contractors? We think there are multiple reasons,  but near the top of the list is that they have protocols for challenges and crises (even disasters within disasters).  Imagine that the team is packing out a water damage claim […]