When asked what she does about bathroom facilities on a contents job. Consultant Barb Jackson CR said, “We ask the homeowner for permission to use one of his (her) bathrooms. We clean it, then stock it with toilet paper, paper towels, liquid soap, etc.
“Each night, we clean it again so the family has a totally refreshed bathroom for their needs.
“We sanitize it the next morning for our team. And of course, we clean and sanitize it one more time when the job is complete.
“It may seem like a small gesture, but we want the homeowners to talk about the courtesy and the genuine caring we showed them – it makes us look good, and it goes a long way toward making the carrier look good to them as well.”