Cleaning

There was a fire. It was in a senior’s facility and all the residents were at high risk for COVID-19. The fire department’s efforts had created water damage from the 11th floor down to the basement. 80 residents had smoke or water damage and they needed to get back home. The team brought in an […]

Sometimes the savings the contents teams bring to the table are in terms of time. Ask any adjuster and he/ she will tell you that time is one of the most costly factors in any scope. For example, there was a high end home, on an island, in the middle of a vast lake. The […]

Many of our readers may recall an article about the colorful “ice-ball” that was restored by the carpet cleaning division of a contents restoration firm. It turned out to be what experts said was $250,000 worth of antique rugs that had been rolled up and dragged out of a mansion by fire department workers, who […]

The contents restoration professionals have access to all manner of remarkable cleaning tools and compounds and other resources. One day contents specialists might tell us about how they used laser guns to vaporize soot that had collected on valued statuary, the next we might discuss an ancient Asian technique (still used by museums) in which […]

You undoubtedly know about our company policy in which we ask the homeowner (or business owner) to sign off on each room as our job is completed there. This of course is to preclude any possible future misunderstanding. We review the agreed upon specifications of all that has been done in the room, and we […]

Do you remember the retired contractor who shared with us the secret of his lifelong success? He actually shared more than just that one foundation for his business achievements. He also suggested, “Help those insurance professionals with whom you work, to achieve their own success. Help agents get policy renewals, and help adjusters look good […]

A venerable (now retired) contractor once shared with us the secret of his success. “First,” he explained, “don’t just do a great job. Do a job that looks great to the client.” Most adjusters and agents can tell you about the differences between a very good contents job that has reached its promised conclusion and […]

When a family has a fire or flood in their homes, it may seem to them that everyone suddenly has authority over them. Fire officials get to decide when (and even if) they get to go back inside. Adjusters are telling them how things work and requesting files, receipts, photographs, etc. The structural workers remove […]

Restoration firms have become increasingly sensitive to environmental issues (some have provided “green” services for decades). While it may be easier to “cash out,” conscientious restoration companies are making a concerted effort to keep contents out of the waste disposal sites. Many companies have been using ecologically friendly solutions, materials and practices in order to […]

Our company likes to remain as transparent as is possible, with all interested parties. We invite adjusters and agents to visit us, examine our warehouse, even open a box or two in order to compare our expertise with others in the field. We produce newsletters (like the one you are reading right now) that give […]