Cleaning

Contents restoration professionals are valet. Some companies have made them part of the company infrastructure, (and why not, a good contents team will blend in with any structural team, in any company – which is why we can loan our contents valet to other contractors who don’t have such a department). We have a whole […]

Here is another of those “Clever Contents Valet” tips. Let’s say that you have been attending a CE class with the Contents Pros. The instructor has been writing on the white board and reaches up to erase what has been written, only to realize that he has been using a permanent marker! He tries to […]

It isn’t easy for an adjuster or broker to select the best company to perform contents restoration. When they are faced with an insured’s fire damage, smoke damage, water damage or the myriad of challenges that attend the damage brought about by an unrelenting storm, everyone knows the contents pros will arrive, clean the site, […]

Let’s say that an adjuster or building manager really likes the work a structural restoration firm does, but they don’t have a contents division. Their valet are remediation, board-ups, reconstruction, demolition, etc., but they don’t have the training or inclination for contents restoration. Then the insurance representative or corporate manager can bring us in to […]

When there has been a shooting, the contents valet step aside for the highly trained crime scene cleanup valet. Such was the case in a small business where a gunman had shot himself and one other. The valet arrived to find police, press and a whole lot of onlookers. Since discretion was a high priority, […]

Author and inventor Buckminster Fuller, once wrote, “You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.” And that is how contents restoration was created. In the past we have heard an adjuster inform a contractor, “You have to reduce your invoice by […]

If you are a constant reader of Contents Solutions you may recall the story in which an adjuster was trying to explain to the insured that the old leather couch, which had been slightly scorched in a fire, had depreciated over the years and was no longer worth the original $5000 that was paid for […]

We’ve written articles about “hoarding houses” before, and how contents valet go about cleaning them out, but one of the most fascinating stories was published in Restoration & Remediation Magazine. It was written by Michelle Blevins and is well worth a read. https://www.randrmagonline.com/articles/86970-a-tale-of- time-helping-a-third-generation-hoarder One of our authors spent time on a hoarding job himself […]

Some time back an insurance broker wrote to us, telling how she really enjoyed our articles that contained, “Clever Tricks” from the contents valet. So we gathered up a couple of quickies that we think everyone will appreciate. If you ever see a contents valet polishing wood furniture and noticed that it has a gleam […]

In past Contents Solutions issues, we wrote about “mold sniffing dogs,” who were trained to locate hidden patches of mold in what appeared to be pristine homes. And you have probably seen “drug sniffing dogs” and “gun and bomb sniffing dogs,” used by security personnel at airports – well CNN reports that now there are […]