Cleaning

Saving Families most Precious Items

You may have seen the headline, “Mortuary gives wrong ashes to family — who then scatter them.” and, “Family receives wrong ashes for cremated mother.” That one was from a family whose mother had asked that her ashes be spread on the ocean. WMC Channel 5 reported, “The family had been planning a cruise to […]

Secret of Packing Materials Revealed

Experienced adjusters can often tell at-a-glance whether a team used too many boxes or not enough to justify their invoice. And experienced Contents Supervisors most often have the same instincts on any given job. But what does a contents team do when faced with odd sized items that simply won’t fit in an average-sized box […]

To Toss or not to Toss

Famed motivational speaker, Anthony Robbins, once said, “Nothing in life has any meaning except the meaning we give it.” This sometimes becomes of paramount importance when a contents manager has to decide whether a given item should be “total-lossed” or restored. A Steinway® baby grand piano that is covered in soot and can be restored […]

Contents in Flooded Businesses and Homes

Contents restoration professionals serve private businesses, homeowners, municipalities, hospitals, schools, county buildings, restaurants, theaters and many more public and private establishments. Over the years they have been sought out by insurance firms to help restore the valued items from homes and offices. Usually, restoring a company’s or individual’s valuables costs far less than replacing them […]

The Contents Valet who Saved $3,000,000 by Cleaning and Restoring

During the big fires in Southern California a restoration company (with a fully equipped contents division) was asked to clean, deodorize and decontaminate a small group of schools in Los Angeles and Ventura counties. Each school had about 30 or so classrooms, offices, libraries, bathrooms etc., and before the contents team could complete this assignment, […]

Fragile and Expensive Books Restored

When Hurricane Ike slammed into Galveston Texas, it tore through a two- story book store like a locomotive – leaving the first floor with a foot of mud, debris, and thousands of rare and vintage books scattered, damaged and some floating in severely contaminated water. The contents team wasn’t called in until 2 weeks after […]

Coronavirus Deactivators

There is a website (and download) from the American Chemistry Council that lists products that have been pre-approved by the EPA. It says in part, “The American Chemistry Council’s (ACC) Center for Biocide Chemistries (CBC) has compiled a list of products that have been pre-approved by the U.S. Environmental Protection Agency (EPA) for use against […]

In House Washing Saves Millions

Some contents restoration companies have elected to perform in-house laundering of virally infected or smoke-impregnated soft contents. In fact various restoration companies have banded together to support others with similar machines. One such consortium claims, “…North American insurance companies saved over $5,000,000 in a sample of 634 insurance claims.” Others point out that their machines […]

The 70% Solution (INSIDER’S SECRET)

The contents valet have known for a long time that a 70% alcohol gel or solution is better than 90% alcohol for killing encapsulated viruses. 70% has a little water in it and can denature and break the encapsulation, thus destroying the virus within. A higher concentration of alcohol will (in effect) “cook” the exterior […]

Contents Team Approved for “Coronavirus Ship”

In an exclusive interview with industry spokesperson Barb Jackson CR, Contents Solutions has found that an internationally known contents (and structural) restoration company has just been approved to clean and sanitize the Diamond Princess (the “coronavirus ship).” The luxury liner to which over 690 cases of COVID-19 were linked. “It’s no secret,” Barb explained. “I […]

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