Cleaning

Not all water damage is quickly or easily identified – unless you are a trained and experience Contents Project Manager. Let’s say that a family has returned from a storm shelter to find that their home was inundated by flood waters. They drag all their wet items outside. They dry out the home with fans, […]

You may have seen the commercials for the new sprays that kill bacteria on contact – then keep on killing for up to 24 hours. By all accounts they really do what they say, but many unwary consumers think that these sprays also eradicate viruses…they don’t. There is an ad on the Internet that says, […]

Most insurance companies need some sort of photo-inventory to justify a “total-loss,” and are happily surprised when the contents valet provide them with 360 degree digital images of each affected room along with special attention paid to high value items and to those that cannot be restored. We also provide a full description of the […]

The Insurance Information Institute tells us, “Flooding is the most common and costly natural disaster in the United States, causing billions in economic losses each year. According to the National Flood Insurance Program (NFIP), 90 percent of all natural disasters in the United States involve flooding.” Let’s assume that your customer has the proper insurance […]

The contents valet function best when they work in an atmosphere of mutual respect and of course, trust and transparency. One contractor still talks about the day a slowdown had paralyzed his company and had used up the resources on which he relied. He might have just waited for the hour when he was going […]

Some adjusters find themselves facing huge stacks of claims, and only limited time to go through them to serve the insureds. Others like to go over a job with minute scrutiny. Experienced Contents Managers know this and once they understand the adjuster’s “rhythm,” they tailor their interactions accordingly. We have a series of forms and […]

Have you ever thought about how transparent you want the contents valet who work for you to be? You probably don’t need to know how many of our people can drive trucks, or how much an individual can lift. In point of fact, we think that you only want to know three things: How fast […]

In this issue of Contents Solutions we are extolling the virtues of transparency in business interactions, but there are times when discretion and privacy must supersede being open about certain aspects of the job. Imagine a small group of structural workers carrying equipment into a home, when a neighbor calls out, “What’s going on fellas’?” […]

“Transparency” seems to be a new buzzword for our culture. We want full transparency from our government. We need it from our police departments and frankly homeowners, adjusters, agents, property managers, etc. deserve it from contents restoration companies. Barb Jackson CR (spokeswoman for the restoration industry) developed a very simple method of remaining transparent that […]

The truth is, we like vinegar as a cleaning agent. White vinegar and its twin brother apple cider vinegar, are being used by cleaning crews throughout North America to clean glass, showers and tubs, toilets, appliances and a host of other surfaces. But it is made from ascetic acid and even mild acids can damage […]